Effective Date: October 30, 2025
Elegant Celebrations Events (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.elegantcelebrationsevents.ca, or engage our event planning and related services.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Contact details: name, email address, and phone number
- Event details: dates, venue, guest count, and service preferences
- Payment information: billing address and payment details (processed securely through Stripe)
- Technical data: information collected via cookies and analytics tools, including your IP address, browser type, and site usage patterns (through Google Analytics)
2. How We Use Your Information
We use your personal information to:
- Provide, manage, and personalize our event services
- Process payments and send confirmations
- Respond to inquiries and provide customer support
- Improve our website, products, and user experience
- Send relevant communications, promotions, or updates (only with your consent)
- Comply with applicable laws and regulations
3. Use of Cookies and Analytics
Our website uses Google Analytics to understand visitor interactions and improve our services. Google Analytics may collect data such as your IP address, browser type, and browsing behavior on our website.
You can learn more about Google’s privacy practices here: https://policies.google.com/privacy.
You can opt out of Google Analytics tracking at any time by visiting: https://tools.google.com/dlpage/gaoptout.
4. Payment Processing
We use Stripe for secure online payments. When you make a payment, your payment information is processed directly by Stripe and is subject to their privacy policy: https://stripe.com/privacy.
We do not store or have access to your full credit card details.
5. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Data may be stored through secure servers managed by WordPress and our web hosting provider, which comply with industry security standards.
6. Disclosure of Information
We may share your information only when necessary:
- With service providers (such as Stripe and WordPress) who help us operate our business
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of others
We do not sell or rent your personal information to third parties.
7. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access and request a copy of your personal information
- Request corrections or updates
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites (e.g., social media or partner pages). We are not responsible for the privacy practices or content of these third-party sites.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the “Effective Date” updated accordingly.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:
Elegant Celebrations Events
Email: sales@elegantcelebrationsevents.ca
Website: www.elegantcelebrationsevents.ca
© 2025 Elegant Celebrations Events. All rights reserved.